Just when I was starting to figure out Zotero, (wonderful, free Firefox compatible citation management program) now I've got to start all over with EndNote - while everyone back where I came from is having fun with RefWorks. They all are basically the same with the major functions. Researchers will love the ability to attach a PDF to their bibliographic data and basically create their own library - and search the full text of what they've imported. With all of the different style requirements form various publishers, this program should be great for researchers wanting to enter citations properly while writing for publication. There's new flexibility with online groups when collaborating. I'd love to hear form anyone wanting to share their experiences, especially assisting users or doing classes.